Working within the limits of standard or accepted practice. Perform duties to assist patients with access to benefits and co-pay cards, and schedule delivery of prescriptions provided through the specialty pharmacy, Strong communication skills in person and over the phone.Īssisting patients to understand their insurance & our paperwork.Īnswering and distributing incoming telephone calls.Įxperience in a Vision Care environment is a big plus, but not required.įree Basic Vision Care for staff and immediate family & Vision benefits Ideal candidates will have 3+ years of experience in a fast-paced multiple doctor office utilizing electronic medical records. We are currently looking for an experienced medical front office team member who is kind, honest, professional, high-energy, a fast learner, enjoys a dynamic environment and is fun to be around to assist reception duties at our Frisco and McKinney locations. * Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market * Records all appropriate information via OA/CR module of OccuSource per Concentra policy Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. * Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable Concentra's market specific rate/range will be provided during the interview process. At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors.
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